Morakn Assurance
At Morakn, we stand behind the quality and durability of our faucets and sinks. To ensure your complete satisfaction, we provide an extensive 5-year warranty. Here’s an enhanced version of our Warranty Policy:
Coverage:
Our 5-year warranty encompasses various issues, including:
- Damage incurred during shipping
- Leaks in items or parts
- Endurance of the finish on all products
- Discrepancies between products and provided descriptions or images
Claims Procedure:
Should you encounter any of these issues, simply contact us at [email protected]. Please include a clear image or video along with a description of the problem. Upon receiving your claim, we will promptly dispatch free replacement parts to resolve the issue. Alternatively, if you prefer, we offer a full refund for your purchase.
Important Note:
While our warranty covers shipping damage, please exercise care during installation to prevent any mishaps.
Should you require further assistance, reach out to us at [email protected], and our team will gladly assist you.
Please refrain from exerting excessive force during installation, as it may result in damage to the items.
Returns:
For returns unrelated to the aforementioned issues, you have a 45-day window to return items for a full refund. We prioritize your satisfaction and strive to resolve any concerns promptly and efficiently. For any queries, concerns, or additional assistance, please feel free to reach out to our dedicated customer support team.
Thank you for selecting Morakn, and we value the trust you place in our products.
LLC Business Information :
Business Name: Atlas Soul LLC
Business ID: 2024-001472084
Business Registration address: 32 N Gould St, Sheridan, Wyoming 82801, USA
Business Email: [email protected]
Business Phone: +1 307 392 4816
WareHouses & Manufactory: Medina Souk, Benlaarif N°294, 40000 – Marrakech, Morocco
Email : [email protected]